DEPARTMENT: ADMINISTRATION
POSITION LOCATION: OWEN SOUND
UNION AFFILIATION: NON-UNION
STATUS: FULL-TIME
Reporting to the Vice President Clinical Programs & Quality, Chief Nursing Executive, the Director has operational accountability for the development, management, evaluation, and continuous improvement of quality patient care services within the Cancer Centre, Ambulatory Care (all sites), Dialysis, and Diabetes Programs. Working in close collaboration with physician leads and other members of the leadership team, the Director provides leadership in the development and implementation of strategies to ensure the delivery of efficient, safe, and high-quality healthcare. This includes oversight of daily operations and the advancement of initiatives aimed at enhancing patient care outcomes and experience. The Director is also responsible for system-wide planning, strategic alignment, and regional collaboration across the continuum of ambulatory services.
The Director ensures that care delivery across these diverse outpatient programs is patient-centered, integrated across the system, and aligned with regional and provincial priorities. The Director champions a seamless patient experience across services and sites, fostering operational excellence and a culture of continuous improvement. This role requires a high degree of emotional intelligence, strategic thinking, and an ability to lead in complex environments. A focus on patient-centred care, innovation, evidence-informed practice, and quality improvement is essential.
Skills/Abilities/Qualifications
Required
- Regulated healthcare professional with a Bachelor’s degree in Nursing or a related health discipline
- Master’s degree in a health-related field (preferred)
- Minimum of 5 years’ experience in progressive leadership roles in acute healthcare settings
- Knowledge and understanding of oncology, ambulatory care models, and chronic disease management
- Demonstrated leadership, communication, and interpersonal skills
- Strong financial and data literacy with ability to analyze and interpret performance trends
- Experience managing change, quality improvement, and strategic projects
- Demonstrated commitment to evidence-informed practice, equity, and patient-centred care
- Proficiency with Microsoft Office Suite and healthcare information systems
- Valid driver’s license for travel
- Available for regular assignment of Hospital Administrator on-call responsibilities (assigned on a rotating basis to cover evenings and weekends)
- Recent satisfactory performance and attendance records
- Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
- Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes