POSITION TITLE: WARD CLERK
DEPARTMENT: AMBULATORY CARE
POSITION LOCATION: MARKDALE
UNION AFFILIATION: OPSEU – CLERICAL
STATUS: PART-TIME
WAGE RATE: $24.526 – $26.436
Reporting to the Manager, the Ward Clerk is responsible for facilitating the flow of patient care efficiently and safely through accurate and timely completion of assigned duties. Patient care is provided with an interdisciplinary focus, the Ward Clerk is required to work with all members of the Health Care Team in a collaborative fashion. The Ward Clerk will demonstrate excellent written and verbal communication with tact, diplomacy, empathy and courtesy to patients, families and staff.
Qualifications / Skills / Abilities:
Required
- Secondary School Diploma with relevant administrative/secretarial experience or post-secondary business/office administration diploma
- Computer skills with supervisor order entry in Cerner applications
- Recent ward clerk experience with demonstrated competencies in transcribing, processing and follow-up of patient physician orders
- Proficiency in Microsoft Office – Word (to be tested)
- Typing speed of 30 wpm (to be tested)
- Knowledge of medical terminology (to be tested)
- Knowledge of payroll entry in Medipay
- Effective problem solving, decision making and organizational skills
- Excellent interpersonal and communication skills
- Ability to adapt to a rapidly changing work environment
- Availability to work varying hour shifts
- Self-directed worker with minimal supervision
- Recent satisfactory performance and attendance record
- Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
- Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
Preferred
- Ward Clerk Certificate Program