Patient Service Agent – Medical Imaging #002-24

DEPARTMENT: MEDICAL IMAGING 
POSITION LOCATION: OWEN SOUND
UNION AFFILIATION: OPSEU – CLERICAL
STATUS: FULL-TIME, TEMPORARY (APPROX. 6 MONTHS)
WAGE RATE: $22.622 – $24.384

Reporting to the Manager of Medical Imaging, this position consists of patient service for the registering, booking, interviewing, scheduling and confirmation of patient visits as the primary focus. It also includes scheduled order entry and data quality.

QUALIFICATIONS

• High school Diploma and/or post-secondary medical secretarial education or equivalent
• Successful completion of PM Access (testing and training is available through Organizational Development and Learning)
• Proven experience in clinical scheduling environment – which includes using Cerner ESM
• Ability to utilize Cerner patient information system, which includes ADT procedures, FirstNet tracking & triage registration, statistical verification, census reporting
• Excellent interpersonal and communication skills
• Attention to detail and accuracy
• Patient-service focused
• Ability to multi-task
• Microsoft Office experience in Word (to be tested)
• Typing – 30 WPM (to be tested)
• Medical terminology (to be tested)
• Ability to understand verbal and written instructions
• Capable of filing
• Ability to work all shifts, including weekends
• Recent satisfactory performance and attendance record
• Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
• Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes

Apply Online

*Name

*Email

*Cover Letter

*Resume

*Available for shift work if Required:

Yes     No    

*Date Available

*Telephone*

*Address

*Are you eligible to work in Canada?*

Yes     No    

*Were you previously employed by us?*

Yes     No    

*Is there anything that would prevent you from performing the essential duties of the job(s) for which you have applied? *

Yes     No    

*Have you ever been convicted of a criminal offense for which you have not received a pardon? *

Yes     No    

*How did you hear about Brightshores Health System?

Brightshores Website     Other Website     NewspaperMagazine     Job Fair     Another Employee (Referral)     Word of Mouth     Facebook     Twitter     Poster/Bulletin     Other    

*Other Work Related Skills - Describe any skills, training or experience (including volunteer work) that may relate to the position applied for:

**Acknowledgment - I agree to all conditions above

Yes     No    

Fields with (*) are compulsory.