POSITION TITLE: WARD CLERK  
DEPARTMENT: REHABILITATION
POSITION LOCATION: OWEN SOUND 
UNION AFFILIATION: OPSEU – CLERICAL
STATUS: CASUAL
WAGE RATE:  $24.526 – $26.436

Reporting to the Manager, the Ward Clerk is responsible to facilitate the flow of unit activity efficiently and safely through accurate and timely completion of assigned duties. Patient care is provided with an interdisciplinary focus, the Ward Clerk is required to work with all members of the Health Care Team in a collaborative fashion. The Ward Clerk will demonstrate excellent written and verbal communication with tact, diplomacy, empathy and courtesy to patients, families and staff.

Qualifications / Skills / Abilities:

Required

  • Secondary School Diploma with relevant administrative/secretarial experience or post-secondary business/office administration diploma
  • Demonstrated computer skills in all Cerner applications
  • Recent ward clerk experience with demonstrated competencies in transcription, processing and follow-up of inpatient physician orders
  • Demonstrated efficiency in working as part of an inter-professional team
  • Demonstrated proficiency in Microsoft Office – (MS Word to be tested)
  • Demonstrated knowledge of medical terminology (to be tested)
  • Typing speed of 30 wpm (to be tested)
  • Demonstrated knowledge of payroll entry in Medipay
  • Demonstrated problem solving, decision making and organizational skills
  • Excellent interpersonal and communication skills
  • Excellent ability to manage multiple requests and prioritize workload
  • Ability to adapt to a rapidly changing work environment
  • Availability to work all shifts
  • Demonstrated self-directed worker with minimal supervision required
  • Recent satisfactory performance and attendance record
  • Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
  • Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes

Preferred

  • Ward Clerk Certificate Program

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